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Shipping & Returns

Delivery:

United Kingdom & Channel Islands Deliveries - FREE with orders over £20. Orders below this total are shipped by Royal Mail First Class at a cost of £2.95 per order. 

The free delivery we use as below:

Orders below £50.00 Orders over £50.00
Royal Mail First Class Standard Delivery Royal Mail Signed For or Courier with Proof of Delivery
Delivery should normally take 2-7 working days. As above.

For urgent orders we offer Royal Mail Special Delivery Next Day delivered by 1pm. The cost will be calculated during checkout.

International Deliveries:

Europe - From £2.70

Orders below £50.00 Orders over £50.00
Royal Mail Airmail (Small Packet) Royal Mail Airmail with Signed For Service
Delivery should normally take 5-7 working days. Delivery should normally take 5-7 working days.

Rest of the world - From £3.30

Orders below £50.00 Royal Mail Airmail with Signed For Service
Royal Mail Airmail (Small Packet) Insured Courier with Proof of Delivery
Delivery should normally take 7-14 working days. However we ask that you allow up to 20 working days as on occasion delays can occur Delivery should normally take 7-14 working days.

Royal Mail will not deem a parcel to be lost until it has been in the postal system for a period of 14 days and 28 days for International orders. Although it is highly unlikely deliveries will take this amount of time we are unable to despatch a replacement or issue a refund until this period of time has elapsed. If you have ordered a large item, please check that your local post office is not holding it for collection.Please note, BeautyStore4U can only entertain claims for lost items within 90 days of dispatch.

When will my order be posted?

All items ordered before 1pm Monday to Friday UK time are dispatched same day. 

Please note: If you place an order after 1pm the order will be dispatched the following working day. This also applies to Special Delivery Next Day.

Returns and Cancelations:

You've got the right to cancel your order. It can be excersised in writing or in another durable medium to:

DPD Trading Limited ta/ BeautyStore4U
Unit 17 Space Business Center 
Tewkesbury Road
Cheltenham
GL51 9FL
England
United Kingdom

All products purchased through this website are covered by our 21 day no quibble guarantee. If you are not totally satisfied with your order or have simply changed your mind, please let us know about it within 21 days of your order receive date. Please include a brief explanation as to why you are not happy with the item(s). Please note that we cannot accept returned goods that we reasonably believe have been used. In such circumstances, we will notify you that no refund or exchange will be available and send the products back to your original postal address.

Please note that the customer only pays the cost of returning the goods.

You can request to cancel and return your product by filling the form below: